At School’s Out Henleaze respect the privacy of
the children attending the Club and the privacy of their parents or carers. The
personal information that we collect about you and your child is used only to
provide appropriate care for them, maintain our service to you, and communicate
with you effectively. Our legal basis for processing the personal information
relating to you and your child is so that we can fulfil our contract with you.
Any information that you provide is kept
secure. Data that is no longer required* is erased after your child has ceased
attending our Club.
We will use the contact details you give us to
contact you via phone, email, social media and post, so that we can send you
information about your child, our Club including details of new holiday club
schemes, waiting list notifications and other relevant news. Also, so we can
communicate with you regarding payment of our fees.
We will only share personal information about
you or your child with another organisation if we:
a safeguarding concern about your child
required to by government bodies or law enforcement agencies
• engage a supplier to process data on
our behalf, (eg to take online bookings, or to issue invoices)
obtained your prior permission.
You have the right to
ask to see the data that we have about yourself or your child, and to ask for
any errors to be corrected. We will respond to all such requests within one
month. You can also ask for the data to be deleted, but note that:
• we will not be able to continue to
care for your child if we do not have sufficient information about them
• even after your child has left our
care, we have a statutory duty to retain some types of data for specific periods of time*
so can’t delete everything immediately.
If you have a complaint about how we have kept
your information secure, or how we have responded to a request to access,
update or erase your data, you can refer us to the Information Commissioner’s
* We do need to retain certain types of data
(such as records of complaints, accidents, and attendance) for set periods of
time after your child ceases to be in our care, but we delete as much personal
data as we can as soon as possible.